We are guided by one fundamental question in everything we do: are we creating value for
others? If the answer is no, we do not hesitate to reshape our strategy or abandon the initial
plan, to ensure that we always create, but never destroy, value in the community we work
with.
DELIVER FOR PEOPLE
We put people at the center of all stages of policy design and delivery - we use the best
available methods for understanding their needs. We devise, test and refine solutions with
and for citizens.
ROOT ACTIONS IN EVIDENCE
We make decisions and take actions on the basis of solid evidence, and continuously seek to
upgrade our ability to do so.
STAY HUMBLE
We acknowledge that failure is part of the process of tackling complex challenges. We
commit to share ‘what does not work’ just as ‘what works’ and learn from our mistakes.
FOCUS ON SOLVING PROBLEMS
We are driven by solving problems that matter to people’s lives. To arrive at solutions that
truly address the pain points, we test and iterate rigorously, until we identify the ‘best fit’ for any given problem.
EMBRACE RELENTLESS LEARNING
We are insatiable learners with an unquenching thirst for developing our skills and expertise.
We learn from each and every activity and use lessons learned to continuously improve our
impact.
SHARE, COOPERATE AND CO CREATE
We believe that real change happens when knowledge and experience are shared,
and like-minded individuals and groups come together to create value for others.
